I was testing a while ago the workflow and list incoming e-mail combo and found out that by default it seems that workflows does not automatically start on e-mail-enabled lists. To verify whether this happens in your sharepoint instance you need to go to Sharepoint Powershell which you can find here (make sure run it as administrator)
and execute the following
stsadm -o getproperty -pn declarativeworkflowautostartonemailenabled
If you see the following result:
<Property Exist="Yes" Value="no" />
Then it means it indeed does not start on e-mail enabled list and you should enable that setting. To do that just type this again on Powershell
stsadm -o setproperty -pn declarativeworkflowautostartonemailenabled -pv true
Then all should be fine
That’s one funny comment above. Also, thanks for this info. It really did help me solve an issue with my workflows.
Its spam, I removed it now 🙂
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Thanks for this tiny but very important information. You saved me hours!